Privacy Policy

TRACKSIDE AUTO VISUALS

is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). This policy outlines how we collect, use, disclose, and protect your personal information.

1. What Personal Information We Collect

When you interact with TRACKSIDE AUTO VISUALS, we may collect personal information such as:

• Your name
• Your email address
• Any other personal details you voluntarily provide when contacting us with a query or placing an order.

2. How We Collect Your Personal Information

We collect personal information directly from you when you:

• Contact us via email, phone, or through our website forms.
• Place an order for our products or services.
• Interact with our website.

3. Why We Collect Your Personal Information (Purpose of Collection)

We collect your personal information for the following primary purposes:

• To administer your queries and respond to your requests.
• To process and fulfill your orders for our products and services.
• To improve your experience on our website.
• With your explicit permission, to send you information about TRACKSIDE AUTO VISUALS, our products, services, and promotions.

4. Use and Disclosure of Your Personal Information

• We will only use your personal information for the purposes for which it was collected, or for a directly related purpose that you would reasonably expect.
• We will not publish your personal information.
• We will not supply your personally identifying information to other companies or individuals for their marketing purposes without your express consent.
• We may disclose your personal information if required or authorised by law (e.g., to comply with a subpoena, warrant, or other legal order).

5. Data Quality and Security

TRACKSIDE AUTO VISUALS takes reasonable steps to ensure that the personal information we collect is accurate, up-to-date, and complete. We also take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes:

• Storing information in secure environments.
• Implementing appropriate technological and organisational security measures.

When personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it.

6. Cookies

Our website may use “cookies” to enhance your browsing experience. Cookies are small data files stored on your computer’s browser memory. They help us:

• Recognise you on return visits to our site.
• Make registration or other website procedures easier for you.
• Understand how our website is used (e.g., which pages are popular) to improve its functionality.

Cookies do not typically give us any personal details about you directly. Most web browsers are set to accept cookies by default, but you can usually modify your browser settings to decline cookies or alert you when they are being sent. Please refer to your browser’s help menu for instructions on how to manage your cookie settings.

7. Accessing and Correcting Your Personal Information

You have a right to request access to the personal information we hold about you and to request that we correct any inaccuracies. If you wish to access or update your details, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

8. Making a Complaint

If you believe that TRACKSIDE AUTO VISUALS has breached the Australian Privacy Principles, or you have a privacy concern, please contact us immediately using the details below. We will investigate your complaint and respond to you as soon as possible. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

9. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and we encourage you to review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy, or if you wish to request access to or correction of your personal information, or make a complaint, please contact us at:

TRACKSIDE AUTO VISUALS 
sales@tracksidevisuals.com.au